Partnering with Tablz has elevated our status in the NYC hospitality market. Guests appreciate the certainty of knowing their premium seating will be available, especially for milestone events. Knowing that a guest has chosen and paid for a specific seating area enables our team to go the extra mile to deliver an 'over the top' experience.
Refinery Rooftop presented a unique set of logistical challenges as a partner, given its frequent hosting of private events and high demand. Recognizing the limitations of availability, we swiftly transitioned to an exclusive paid booking model and expanded the time slots available for purchase. Once the Refinery team grew accustomed to utilizing Tablz, we strategically increased the inventory and pricing for premium terrace seating. As a result, we have observed a remarkable 234% revenue growth in just the first 10 months of our partnership, and we anticipate this positive growth trend to sustain into the upcoming fall season.
We scrutinize the trends in online reservation rates made either days or weeks in advance to understand booking behaviors.
We assess the range and distinctiveness of tables, examining how these factors potentially influence the guest experience.
We delve into operational challenges, specifically focusing on how high demand for particular tables or sections impacts efficiency.
We investigate the price points at which guests are willing to reserve specific tables or sections, gauging their price sensitivity.